Privacy Policy
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read and understand them.
Privacy policy.
Last Updated: November 4, 2024
This Privacy Policy describes how Easy Care Decision.
(“ECD,” “we,” or “us”) collects, uses, discloses and otherwise processes
information about you. This Privacy Policy applies to information we collect
when you access or use our website (the “Website”) or when you otherwise
interact with us, such as through your use of our online products and
services(the “Services”). The Website and Services are directed towards our
customers and potential customers. It should not be used for personal, family,
or household purposes. Accordingly, we treat all personal information covered
by this Privacy Policy as pertaining to individuals acting as business
representatives, rather than in their personal capacity. Where we process
personal information on behalf of our customers in the course of providing the
Services, we do so as a service provider/processor on behalf of our customers.
We may change this Privacy Policy from time to time. If we
make changes, we will notify you by revising the date at the top of this
policy. If we make material changes, we will provide you with additional notice
(such as by adding a statement to the Website or sending you a notification).
We encourage you to review this Privacy Policy regularly to stay informed about
our information practices and the choices available to you.
INFORMATION
Information You Provide to Us
We collect information directly from you when you create an
account, request customer support, or otherwise communicate with us. The
categories of information we collect include:
Identification and Contact Information: we collect your name, business name, email address, phone number, and size of your sales team. Financial Information: through our third party payment processors we collect your payment information. Communication Information: we collect information included in your communications with us.
We may also collect any other information you choose to
provide.
Information We Collect Automatically
We automatically collect the following categories of
information:
Transaction Information: we keep a history of your transactions with us, including the dates and amounts paid for the Services. Internet Activity Information: we collect information about how you access our Website, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Website and interaction with our communications, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Website. Support Information: If you call or chat with our customer service team, we may monitor and retain those conversations. Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and pixels, to collect information about your interactions with our Website and communications. These technologies help us improve our Website and communications, see which areas and features of our Website are popular, count visits, and track clicks. You may be able to adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Website.
Information We Collect from Other Sources
We may also obtain information from other sources. For
example, we may collect information from advertising networks, data analytics
providers, mailing list, and lead generation providers. The information we
collect may include contact and employment information.
Derived Information
We may derive information or draw inferences about you based
on the information we collect. For example, we may make inferences about your
approximate location based on your IP address.
USE OF INFORMATION
We use the categories of information we collect for the
following business and commercial purposes:
Service Delivery: we use information to provide and maintain our Website and Services, including to process payments and authenticate your account. Communication: we use information to communicate with you about Easy Care Decision and our Services, including to send you newsletters, respond to your questions, inform you of price or Services changes, and send you other transactional or relationship messages. Marketing and Advertising: we use information to send direct marketing messages (including via email) and target advertisements to you on third-party platforms and websites as described below. You can opt out of direct marketing messages we send by following the instructions in those communications (such as by clicking “unsubscribe” in the emails) or by contacting us. Conducting Analytics: we use information to monitor and analyze Website trends, usage, and activities, improve our Website and Services, and generate de-identified data. Protection and Compliance: we use information to detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, help protect the rights and property of Easy Care Decision and others, and comply with our legal and financial obligations.
DISCLOSURE OF INFORMATION
We disclose the categories of information described
above
as follows:
Vendors: we disclose information to vendors, service providers, contractors and consultants that need this information to provide services to us, such as companies that assist us with web hosting, payment processing, customer service, analytics, and marketing and advertising. Professional Advisors: we disclose information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests. Legal Authorities: we may disclose information to legal authorities and others for the Protection and Compliance purposes described above, including if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements and if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Waterlily, our users, the public, or others. Corporate Transactions: we reserve the right to disclose information in connection with, or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. Affiliates: we reserve the right to disclose information between and among Waterlily and any current or future parents, affiliates, subsidiaries, and other companies under common control and ownership. Consent: we may disclose information when we have your consent or you direct us to do so.
We also disclose de-identified information that cannot
reasonably be used to identify you.
TRANSFER OF INFORMATION
Easy Care Decision is headquartered in the United States and we have
operations and vendors in the United States and other countries. Therefore, we
and those that perform work for us may transfer your information to, or store
or access it in, jurisdictions that may not provide levels of data protection
that are equivalent to those of your home jurisdiction.
CONTACT US
If you have any questions about this Privacy Policy, please
contact us at [email protected]